I'm a brand and social impact strategist and researcher - equal parts curious, a lover of wicked problems and probably asking a question you didn't expect.
I move fluidly between strategy, insights, design thinking and research - fueled by imagination.
Ideas don’t come from one place. Wonderstruck by the complexity of systems, I never stop pulling at threads, finding meaning at the edges of disciplines. It’s messier there, but the problems are way more interesting and finding the solutions to wicked problems more exhilarating.
The White Queen in Through the Looking Glass believed six impossible things before breakfast. Like her, that imagination and curiosity isn't just how I think — it's how I work. I build team cultures where curiosity is a practice and conventions exist to be challenged. And I decode and center both human behavior and culture to turn complex challenges into bold strategies that shift narratives and drive change.
Oh, and I bring a lot of laughter and joy (see evidence in my photo above). This work is hard. It should also be joyful.
The impossible? Just hasn't been solved yet.
I’m an advocate for inclusion in insights and within the profession.
Elevating the stories of Black market researchers celebrates their oft overlooked contributions and increases the visibility of career opportunities among younger generations from historically excluded populations. Inclusive research, equitable data and strategic practices and a lack of team diversity continue to not be standard practices despite evidence that diversity leads to stronger work.
And I love teaching and speaking.
Lewis Carroll, Novelist & Poet
Alice laughed. “One can’t believe impossible things,” she said to the White Queen. The Queen observed that Alice simply lacked discipline and practice, boasting that she sometimes believed “as many as six impossible things before breakfast.” “I daresay you haven’t had much practice,” said the Queen. “When I was your age, I always did it for half-an-hour a day. Why, sometimes I’ve believed as many as six impossible things before breakfast.”
Work History
Senior Director of Research Strategy at Insights Association
Independent Brand Strategist & Qualitative Researcher
Senior Director of Research Strategy at RALLY
Volunteer Brand Strategist at Taproot Foundation
Client Management Director at Millward Brown
Insights Director at MediaCom
Associate Director, Planning & Research at Partnership for a Drug-Free America
Marketing Research & Planning Manager at UNICEF USA
Account Executive & Planner at SpikeDDB
Assistant Account Executive at FCB
Experience in brief
Expertise: Strategy
Brand Strategy
Creative Strategy
Cultural Strategy
Design Thinking
Multicultural Strategy
Social Impact Strategy
Workshop Facilitation
Expertise: Insights & Research
Consumer Insights
Concept & Message Testing
Data Equity and Inclusivity
Mixed Methods
Multicultural Research
Qualitative Research
Gerald Zaltman, Founding Partner at Olson Zaltman & Author
Challenging our thinking requires being open to understanding it, a willingness to question it, and the capacity to change it. All three challenges are propelled by curiosity. And curiosity requires audacity.
Speaking
Quantifying Good: The Data Quality Benchmarking Project | IIEX North American Conference | 2025
Best Practices in Asking Sexual Orientation & Gender Identity Questions in Research | Insights Association North Atlantic Chapter DEI Matters podcast | 2025 | Audio
Asking About Sexual Orientation & Gender Identity Inclusively | QRCA Annual Conference | 2024
Panel: Are you asking the right demographic questions in your surveys? | Voxpopme Reel Talk: The Customer Insights Show podcast | 2021 | Video
Panel: Designing Research for DEI: Practical Questions and Applications | Insights Now webinar | 2021 | Video
Panel: Community Circle: Diversity and Inclusion - On the Road to Best Practices | ESOMAR | 2020
Panel:Community Circle: Innovation in Online Research - Americas Edition | ESOMAR | 2020 | Video
Panel: Your Online Focus Group Questions Answered | FocusVision Ask the Experts webinar | 2020 | Video
Hacking Online Qual From A to Z | QRCA | 2018
Thinking Outside the Slide: Packaging Insights for Max Impact | QRCA Worldwide Qualitative Research Conference | 2016
A Funny Thing Happened on the Way to Our Insights | ESOMAR Global Qualitative Conference | 2015
Writing
Participant Bill of Rights: A Blueprint for Research Participants and the Insights & Analytics Industry | Insights Association | 2024 | Report
A Funny Thing Happened on the Way to Our Insights: Confronting Unexpected Insights in Mixed Method Digital Qualitative | ESOMAR Global Qualitative Conference | 2015 | Paper
Speaking & Writing Highlights
Zora Neale Hurston, Anthropologist & AuthorResearch is formalized curiosity. It is poking and prying with a purpose. It is a seeking that he who wishes may know the cosmic secrets of the world and they that dwell therein.
Board of Directors
TRIBE Insights | President, Board of Directors | Research institute whose mission is to drive Black economic empowerment through research, community programming and AI upskilling.
Insights of Color| Former Board Member | Collective of research practitioners who guide and educate the research community on inclusive research methods.
Dartmouth Club of NY | Former Vice President & Event Chair
Insights Industry Leadership
Insights AssociationIDEA (Inclusion, Diversity, Equity & Access) Council | Founding Member
2023 IDEA Forum on ethical and responsible AI with accompanying toolkit on resources and studies, a day long conference to educate and advance insights.
QRCA (fka Qualitative Research Consultants Association) Inclusive Culture Committee | Founder & Former Committee Lead
Lloyd J. Harris Memorial Scholarship Fund, | Raises the profile and celebrates the contributions of Lloyd J. Harris, a Black pioneer in African American and LGBT research. Recipients, who are new to qualitative research, regardless of age, attend the QRCA Annual Conference and are paired with mentors.
Naomi Henderson Legacy Award | Raises the profile of and celebrates the contributions of Black qualitative research educator, Naomi Henderson, founder of RIVA Institute. Recipients - one, a rising educator and two, a rising researcher are paired as mentors and attend the QRCA’s and Insights Association’s Annual Conferences.
Educational webinars and discussions on the intersection of DEI and research
#BlackMRX Chat, a virtual networking community for Black researchers during the COVID 19 pandemic
QRCA (fka Qualitative Research Consultants Association) Young Pro Committee | Founder & Former Committee Lead
YCast | Research educational webinar series developed by young pros for their peers; expanded to include sessions at the QRCA Annual Conference.
Young Professionals Grant | Recognizes rising young qualitative researchers with attendance at the QRCA Annual Conference.
QRCA (fka Qualitative Research Consultants Association) NY Metro Chapter | Former Vice President
In-person and virtual educational webinars and training sessions
New Speakers Research Club | Former NY Metro Area Chapter Lead